Privacy Policy

Your privacy
is important to us.

On this page, we explain how AlmaraClinic collects, uses, protects, and processes your personal data in accordance with applicable data protection laws.
Data controller

The data controller responsible for the processing of personal data collected through this website is:

LOYAL AXIOM, LDA
Tax ID (NIPC): 518846636
Registered Office: Rua Pina Bausch No. 1A, 1750-384 Lisbon, Portugal
Healthcare provider licensed by the Portuguese Health Regulatory Authority (ERS)
Licence No. 25959/2025
Registered Healthcare Facility: E178120

Clinical Director:
Dr. Bruno Miguel Matos Gomes
Specialist in Internal Medicine
Medical Licence No. 60263 – Portuguese Medical Association
For any matter related to personal data protection, you may contact:

Email: info@almaraclinic.pt

Purpose of personal data collection

The personal data collected through this website may be used for the following purposes:

  • managing contact requests

  • booking or requesting appointments

  • responding to information requests

  • communicating with users or patients

  • administrative management and the provision of healthcare services

  • compliance with legal and regulatory obligations

Personal data will only be processed to the extent necessary to fulfil these purposes.

Types of personal data collected

Depending on the user's interaction with this website, the following personal data may be collected:

  • name

  • email address

  • phone number

  • information provided through contact forms

  • technical browsing data (cookies)

AlmaraClinic does not request or process health data through this website without the explicit consent of the data subject.

Legal basis for processing

The processing of personal data is carried out on the following legal bases:

  • consent of the data subject

  • performance of pre-contractual steps requested by the data subject

  • compliance with legal and regulatory obligations

  • legitimate interests of the data controller

Where processing is based on consent, the data subject may withdraw that consent at any time.

Data retention

Personal data will be retained only for the period necessary to fulfil the purposes for which it was collected, or for the period required by applicable legal obligations.

Sharing of personal data

Personal data will not be sold or transferred to third parties. However, it may be shared with:

  • technology service providers

  • website management platforms

  • entities providing administrative or support services

Whenever personal data is shared, appropriate safeguards will be implemented to ensure its protection.

Data subject rights

Under the General Data Protection Regulation (GDPR), data subjects have the right to:

  • access their personal data

  • rectify inaccurate personal data

  • erase personal data ("right to be forgotten")

  • restrict the processing of personal data

  • data portability

  • object to the processing of personal data

Data subjects also have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD). To exercise any of these rights, you may contact:

info@almaraclinic.pt

Data security

AlmaraClinic implements appropriate technical and organisational measures to protect personal data against:

  • unauthorised access

  • loss

  • destruction

  • unauthorised alteration

Despite these measures, no transmission of data over the Internet can be guaranteed to be completely secure.

Use of Meta Pixel and similar technologies

This website may use the Meta Pixel, as well as similar analytics, measurement, and advertising technologies provided by platforms such as Meta Platforms Ireland Limited, which operates services including Facebook and Instagram.

These technologies may collect information about how users interact with this website, including the pages they visit, actions they perform on the website, the source of their visit, the device and browser used, IP address, cookie identifiers, and other technical browsing data.

These technologies are used for the following purposes:

  • measuring website performance;
  • understanding how users interact with website content;
  • evaluating the effectiveness of advertising campaigns;
  • displaying more relevant advertisements on advertising platforms;
  • creating and measuring audiences for digital advertising campaigns;
  • preventing the repeated display of irrelevant advertisements.

Data shared with advertising platforms

When the user consents to the use of cookies or marketing technologies, the following data may be shared with advertising platforms, including Meta:

  • IP address;
  • browser and device information;
  • pages visited;
  • date and time of the visit;
  • events performed on the website, such as page views, button clicks or form submissions;
  • cookie identifiers or similar technologies;
  • technical information required for campaign measurement and attribution.

Whenever possible, AlmaraClinic limits the information shared to what is strictly necessary for the purposes described above.

AlmaraClinic does not intend to share health data, clinical information or special category data through the Meta Pixel or similar technologies. This website must not be used to transmit sensitive clinical information through general contact forms, unless expressly requested and supported by an appropriate legal basis.

Legal basis for marketing cookies

In the case of non-essential cookies, including analytics, marketing, advertising, Meta Pixel and similar technologies, processing is carried out on the basis of the user's prior consent.

Where processing is based on consent, the data subject may withdraw that consent at any time, without affecting the lawfulness of any processing carried out on the basis of consent before its withdrawal.

Consent management and withdrawal

Users may manage or withdraw their consent for the use of cookies and similar technologies at any time through:

  • he cookie management tool available on this website;
  • their browser settings;
  • the privacy settings provided by the advertising platforms used;
  • by contacting AlmaraClinic directly at info@almaraclinic.pt

Withdrawing consent may prevent the use of certain analytics, personalisation or advertising features, but it will not affect the normal operation of the website's essential functionalities.

Medical information on this website

All content published on this website is provided for informational and educational purposes only. The information available does not replace personalised medical assessment, clinical diagnosis or professional medical advice.

Cookie policy

This website uses cookies to improve the browsing experience and to ensure the proper functioning of certain website features.

What are cookies?

Cookies are small text files stored on a user's device when they visit a website. They allow the website to recognise the user's device and collect information related to their browsing activity.

Types of cookies used

This website may use the following types of cookies:

Strictly Necessary Cookies: Essential for the operation of the website and to enable basic functionalities.

Performance and Analytics Cookies: Allow information to be collected about how users use the website, helping to improve its performance.

Functional Cookies: Allow user preferences, such as language or settings, to be remembered.

Marketing Cookies: May be used to display content or advertising that is more relevant to the user.

Marketing and Advertising Cookies
May be used to display content or advertising that is more relevant to the user, measure advertising campaigns, and create or measure audiences on digital platforms. These cookies may include the Meta Pixel or similar technologies and will only be activated with the user’s prior consent.

Cookie management

Users may, at any time, manage or withdraw their consent to the use of cookies through their browser settings or via the cookie management tool available on this website. Disabling certain cookies may affect the functionality of the website.

Changes to the privacy and cookie policy

AlmaraClinic reserves the right to update this Privacy Policy and Cookie Policy whenever necessary. The most recent version will always be available on this website.

Meta Pixel and marketing cookies

This website may use marketing cookies and similar technologies, including the Meta Pixel, provided by Meta Platforms Ireland Limited, which operates services including Facebook and Instagram.

These cookies and technologies may collect information about the user's browsing activity and interaction with this website, including:

  • pages visited;
  • buttons or links clicked;
  • date and time of the visit;
  • traffic source;
  • device type, browser and operating system;
  • IP address;
  • cookie identifiers or similar technologies;
  • events performed on the website, such as page views, form submissions or contact requests.

These cookies are used for the following purposes:

  • measuring the performance of advertising campaigns;
  • evaluating the effectiveness of advertisements displayed;
  • creating aggregated statistics on website usage;
  • displaying more relevant advertising to users on platforms such as Facebook and Instagram;
  • creating and measuring audiences for digital advertising campaigns;
  • limiting the repeated display of irrelevant advertisements.

Marketing cookies, including the Meta Pixel, will only be activated with the user's prior consent through the cookie management tool available on this website.

Users may withdraw or modify their consent at any time through the website's cookie management tool or via their browser settings.

AlmaraClinic does not intend to collect or share health data, clinical information or special category data through marketing cookies, the Meta Pixel or similar technologies.