Terms and Conditions
Clear terms.
Trusted care.
This page sets out the terms and conditions applicable to the use of the AlmaraClinic website, the services offered and the relationship between the clinic and its users.
Identification of the responsible entity
This website is owned and operated by:
LOYAL AXIOM, LDA
Tax ID (NIPC): 518 846 636
Registered Office: Rua Pina Bausch No. 1A, 1750-384 Lisbon, Portugal
Healthcare provider licensed by the Portuguese Health Regulatory Authority (ERS)
Licence No. 25959/2025
Registered Healthcare Facility: E178120
Clinical Director:
Dr. Bruno Miguel Matos Gomes
Specialist in Internal Medicine
Medical Licence No. 60263
Portuguese Medical Association
Purpose
These Terms and Conditions govern access to and use of the AlmaraClinic website, as well as the information made available through it. By accessing and using this website, you acknowledge and agree to these Terms and Conditions.
Informational nature of the content
All content published on this website is provided for informational and educational purposes only. The information provided does not, under any circumstances, replace a personalised medical assessment, clinical diagnosis, or professional medical advice. Any decision regarding healthcare treatments should always be made following a clinical assessment by a qualified healthcare professional.
Clinical Services
The clinical services provided by AlmaraClinic are carried out in person at the clinic’s premises, by qualified healthcare professionals who are duly authorised to practise. The provision of any treatment or clinical procedure is always subject to:
prior clinical assessment
review of the patient’s medical history
absence of medical contraindications
Eligibility for specific treatments is determined exclusively following a medical assessment.
Appointment booking
The website may provide features that allow users to request or book appointments. All appointments are subject to:
availability of the clinic’s schedule
confirmation by the clinic’s team
compliance with the applicable clinical requirements
AlmaraClinic reserves the right to reschedule appointments whenever necessary for clinical or operational reasons.
Cancellation and missed appointments policy
Patients should notify the clinic of any cancellation or request to reschedule an appointment as early as possible. The clinic may apply specific policies regarding:
late cancellations
missed appointments without prior notice
appointment rescheduling
These conditions may be communicated to the patient at the time of booking or during the course of care.
Payment plans
AlmaraClinic may offer payment solutions through partner financial institutions. The specific terms and conditions of these payment solutions are presented to the patient during the clinical assessment and treatment planning process. Any payment solution is subject to approval by the financing institution and the applicable contractual terms.
Intellectual property
All content available on this website, including:
text
images
logos
design
graphic elements
scientific content
are property of LOYAL AXIOM, LDA or are used under licence or with permission. The reproduction, distribution, modification, or use of this content without the prior written authorization of the rights holder is strictly prohibited.
Limitation of liability
AlmaraClinic makes every reasonable effort to ensure that the information published on this website is accurate and up to date. However, it does not guarantee that the information will always be free from errors or omissions. The use of the information provided on this website is the sole responsibility of the user. AlmaraClinic shall not be held liable for any damages resulting from the use of the information made available on this website.
Personal data protection
The processing of personal data through this website complies with the General Data Protection Regulation (GDPR) and all applicable national legislation. Detailed information regarding the processing of personal data is available in the website's Privacy Policy.
Links to third-party websites
This website may contain links to external websites. AlmaraClinic is not responsible for the content, policies, or practices of those websites.
Changes to these terms
AlmaraClinic reserves the right to amend these Terms and Conditions at any time. Any changes shall take effect from the date they are published on this website.
Governing law and jurisdiction
These Terms and Conditions shall be governed by the laws of Portugal. Any dispute arising out of or in connection with the use of this website shall be subject to the exclusive jurisdiction of the Lisbon District Court, with the express exclusion of any other jurisdiction.
Privacy, cookies & advertising technologies
The use of this website is also subject to our Privacy Policy and our Cookie Policy, which explain how users' personal data is collected, used, and protected.
The website may use cookies, the Meta Pixel, and similar technologies to enable website functionality, perform statistical analysis, measure campaign performance, and deliver advertising, in accordance with the terms set out in our Privacy Policy and Cookie Policy.
The use of non-essential cookies, including analytics, marketing, advertising, Meta Pixel, or similar technologies, requires the user’s prior consent, which may be managed or withdrawn at any time through the cookie manager available on the website.
By using this website, the user acknowledges that they have read and understood the applicable Privacy Policy and Cookie Policy.
The user agrees to use this website in a lawful and appropriate manner, acknowledging that the collection and processing of personal data, as well as the use of cookies and similar technologies, are governed by the Privacy Policy and Cookie Policy available on this website.